The problem
A notice you can’t make sense of
With Clearpost
An explanation in plain English
We review the notice and explain what is being requested.
Thailand customs clearance
Send us your carrier’s notice. We’ll review the documents, explain what’s required, and handle the clearance process in Thailand.

01 / YOUR NOTICE
Choose the closest match. Open an example to compare the logo, heading or paper color with your notice.
Check when storage charges start and what your carrier charges while the shipment is on hold.
An invoice, importer registration, or a product permit may be missing. First, find out what is holding up release.
Look for a response date or return instructions. Send us the notice so we can review the next steps.
Have your carrier’s notice or tracking number ready.
Working with Clearpost
Understand what is happening before you decide how to proceed. We help you work through the notice, paperwork, and fees.
The problem
With Clearpost
The problem
With Clearpost
We review the notice and explain what is being requested.
The problem
With Clearpost
We check the shipment details and help prepare the required documents.
The problem
With Clearpost
We explain our service fee and separate it from duty, VAT, and carrier charges.
02 / FROM OUR CASE FILES
Real shipments, product checks, and the work behind their clearance.










“The whole process took no more than two days. They helped me with everything at every step.”
Evgenii S.
FedEx · Phone shipment
Timing depends on each shipment’s documents and requirements.
Read the Google reviewThe goods we work with
Some goods need more than an invoice. We check the product category, import purpose, and paperwork before proceeding.
Cosmetics, supplements, and medical foods. We check the Thai FDA requirements for your shipment.
Car parts, tires, and exhausts. Help with applicable standards and permit requirements.
Appliances, servers, and radio equipment. Support with TISI and NBTC requirements where applicable.
Household goods when relocating to Thailand. We review the documents and any duty exemption eligibility.
Courier asked you to find an agent at Suvarnabhumi?
Suvarnabhumi customs clearance →Postal and courier fees, confirmed after document review.
Up to 15 kg and up to 5 invoice lines
Over 15 kg or more than 5 invoice lines
Used goods / commercial samples
FOB up to THB 40,000, no special permits
FOB over THB 40,000 or permits required
Fees, paperwork, and what happens when a shipment is held.
We offer transparent pricing tiers.
Service fee only. Duties, VAT and third-party charges are separate. Final scope and fee are confirmed after review.
Duties are calculated based on CIF value (cost of goods + insurance + freight).
Timelines depend on routing and whether permits are required.
Send one complete evidence package to avoid repeat requests.
Requirements depend on the product and shipment. Personal-use goods may still need product approval or supporting documents.
Yes. We specialize in FDA-regulated items like vitamins, protein powders, skincare, and cosmetics.
Permits should be obtained before shipment. Contact us immediately if your goods are already stuck.
Start with your carrier’s notice. We’ll check the documents and explain the next steps.