Privacy Policy

1. Information We Collect

When you use our services, specifically the "Booking Wizard" or "Quick Quote" forms, we collect the following information:

• Personal Identifiers: Name, Email Address, Phone Number, Line ID.
• Shipping Data: Tracking Numbers, Commercial Invoices, Packing Lists, Airway Bills.
• Company Details: Company Name, Tax ID (if applicable for business clearance).

2. How We Use Your Data

We use this data strictly for the purpose of Customs Brokerage and Logistics services:

• Customs Audits: Checking your documents against Thai Customs harmonized codes.
• Communication: Contacting you regarding the status of your shipment or required permits.
• Legal Compliance: Submitting necessary declarations to the Thai Customs Department on your behalf.

3. Data Security

We implement security measures to maintain the safety of your personal information. Your files uploaded via our forms are transmitted via secure encryption (SSL) and stored in secure cloud environments with restricted access.

While we strive to use commercially acceptable means to protect your Personal Data, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure.

4. Third-Party Disclosure

We may share necessary data with the following entities solely for the purpose of clearing your goods:

• Thai Customs Department: For declaration entry.
• Other Government Agencies: (e.g., FDA, TISI, NBTC) only if your goods require specific import permits.
• Delivery Partners: Local trucking or courier services to deliver the cleared goods to your door.

5. Contact Us

If you have any questions about this Privacy Policy, please contact us: